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  • IRS Announces New TAP Members

    Monday 18th of February 2013 11:58:14 AM

    On February 15, 2013 the Internal Revenue Service announced that 26 new members were selected to serve the Taxpayer Advocacy Panel (TAP). Taxpayer Advocacy Panel is a federal consultative board that provides taxpayer proposals to develop Internal Revenue Service customer service.

    The 26 new TAP members will join the already existing and returning 51 members. These 26 members were selected from 400 interested nationwide candidates. TAP members are United States citizens that voluntarily serve TAP for a three-year period. TAP members are expected to dedicate approximately 200 to 300 hours of time per year to board activities.

    IRS Acting Commissioner Steven T. Miller said “TAP members provide an important voice for taxpayers and provide valuable insights to help run the nation’s tax administration system,”

    TAP members take the suggestions of taxpayers and deliver it to the Internal Revenue Service in an effort to improve IRS customer service and overall customer satisfaction. The idea here is to eliminate taxpayer problems and provide suggestions to evade potential problems.

    “It is critical that the IRS listen to the needs and preferences of America’s taxpayers,” said Nina E. Olson, National Taxpayer Advocate. “The vital work of these citizen volunteers helps the IRS provide all taxpayers with the top-quality service they deserve.”

    For more information about this and other IRS topics please visit www.IRS.gov.

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